Glossary of Hosting Terms

24/7 Network Monitoring

Our network technicians work 24 hours a day, 7 days a week monitoring the web severs that contain your website, ensuring that your site is always running and never offline.

99.9% Uptime Guarantee

Because of our 24/7 network monitoring, we can guarantee that your website will be up and running 99.9% of the time. This means visitors can always view your site, day or night.

Access to Log Files

Log files are stats that keep track of what pages and areas of your site that users are visiting. Using Web Stats and the Log Manager, you can download, view, manage and delete your log files.

Active Server Pages (ASP)

Microsoft Active Server Page (ASP) is a server-side scripting technology that can be used to create dynamic and interactive web applications. An ASP page is an HTML page that contains server-side scripts that are processed by a web server before being sent to the user's browser. You can combine ASP with Extensible Markup Language (XML) and Hypertext Markup Language (HTML) to create powerful interactive websites.

ASP is a feature of the Microsoft Internet Information Server. Since the server-side script is building a regular HTML page, it can be served to almost any browser. An ASP file can be created by including a script written in VBScript or JScript in an HTML file.

Ad Manager

Ad Manager allows users to configure an ad server for use on their website. An ad server allows users to place banner advertisements on their website, manage their advertising clients, and to collect statistics on banner “views” and "click throughs."

Advanced Template Gallery

The Advanced Template application is for advanced website designers who want to use highly customizable templates that can be edited by applications such as Adobe Photoshop, Macromedia Flash MX and Macromedia Dreamweaver MX. Choose from 3000+ templates.

NOTE: It is recommended that beginners, or intermediate-level website designers who are not yet familiar with the required software, use EasySiteWizard instead. EasySiteWizard provides a more guided process for template-based website creation, which does not require the use of any additional software.


Alias accounts are email accounts that do not have a physical mailbox on the system, and must be forwarded to an existing regular account.


Announcer is an easy way for users to keep customers or friends up-to-date with what is new and exciting on a website. With Announcer users can manage distribution lists of email addresses, and send messages based on these lists.

Announcer Pro

Announcer Pro makes it easy to create compelling e-mail newsletters and manage regular communication with your customers. Powerful design tools utilize HTML code, often used for website development, to create compelling e-mails that have the graphical flexibility of a Web page.

Appointment Scheduler

The Appointment Scheduler allows users or their customers to schedule appointments online. The scheduler is built through an easy-to-use wizard with the option to customize colors. Once complete, is easily linked from the user’s website.

ASP (Active Server Pages)

Microsoft Active Server Page (ASP) is a server-side scripting technology that can be used to create dynamic and interactive Web applications. An ASP page is an HTML page that contains server-side scripts that are processed by a web server before being sent to the user’s browser. ASP can be combined with Extensible Markup Language (XML) and Hypertext Markup Language (HTML) to create powerful interactive websites.


Autoresponders allows users to reply automatically with a pre-written message to all or certain email messages sent to an email address. This function is most commonly used to alert senders when users are out of the office for a few days.

Bandwidth on Demand

Bandwidth is the amount of data that is accessed by visitors on a site. Bandwidth on demand increases a site’s defined bandwidth limit if necessary, to ensure the site never goes offline.


CGI-BIN is an interface standard, which provides a method of executing a server-side program (script) from a website to generate a web page with dynamic content. Scripts conforming to this standard may be written in any programming language that produces an executable file, but are most often written in Perl, Python, C, C++, or TCL.

CGI Form Mail

The Form Mail script is a universal form to an email gateway. Use this script if you want to have a form's contents emailed to you, but are not sure how to write the code for it.

CGI Plug-in Scripts

This is a feature for our customers who want to use pre-written CGI scripts such as Form Mail or Text Counter. Plug-in scripts will be continuously added to the system.

ColdFusion Support

ColdFusion is a complete Web application server for developing and delivering scalable e-business applications. The ColdFusion solution consists of two related packages:

ColdFusion Studio – Tightly integrated with ColdFusion Server, ColdFusion Studio provides visual programming, database, and debugging tools for building sophisticated Web applications.

ColdFusion Server – ColdFusion Server offers all the runtime services for delivering users’ e-business applications built on a highly scalable and open architecture.

Data Transfer

Data transfer is the amount of data that is accessed by visitors to your site. An average web page is 15 KB to 20 KB in file size. The number of pages and the number of visitors you plan to have to your site will regulate how much data is transferred.

Database Manager

The Database Manager is a web-based MySQL client that allows users to create and manipulate a maximum of two MySQL databases. If a user requires more than two databases then they may utilize a different type of database such as: MS Access or MS SQL.

Database Manager is best used for creating databases and tables. For populating a database, users should consider using a script (PHP, ColdFusion) or CGI.

Disk Usage Meter

Disk usage is the amount of space a user has in the home directory. Disk usage will display the total number of directories within the domain’s online space and is calculated in kilobytes (KB). Disk usage also shows the entire directory paths in which files are contained.

DNS Manager

DNS Manager allows users to edit their domain’s zone file, including A (address) records, CNAME (canonical name) records and MX (mail exchange) records.

EasyBlogBuilder Pro

EasyBlogBuilder Pro is a web-based blogging journal powered by a self-publishing tool that enables the author to regularly and easily update and create new content. The blog consists of posts by authorized users and commentary from blog visitors. The number one criteria for blogging success is useful and fresh content, clean design and personality.


EasyLiveChat allows users to set up online chatting to handle services such as technical support and general inquiries. Up to four chat agents can be set up, and each agent may handle up to four chat sessions simultaneously.

EasyLiveChat includes comprehensive features designed to increase productivity, including:

  • Real-time monitoring
  • Brandable design elements to complement any website’s look and feel
  • Pre-defined editable messages and URLs
  • Customer surveys and reports
  • Up to four concurrent chat sessions per agent
  • Graphic and audio alerts
  • Fully searchable chat transcripts

EasyMail Set-up

EasyMail Setup is a full featured accessory that allows any novice user to easily manage their domain’s email account and configure various email account features. These accounts can be accessed by traditional mail reading clients as well as over the web with Webmail.

EasyMail Autoresponder

The Autoresponder function allows you to automatically reply with a pre-written message to all or certain email sent to an email address. For example, you could set up an Autoresponder when you are out of office for a few days or alert those emailing you that you are away. 

EasyMail Catch All

This function allows you to redirect improperly addressed email sent to your domain to a catch-all email address. An improperly addressed email is defined as an email message sent to your domain to an undefined email account.

EasyMail Spam Filtering

The spam filtering function of EasyMail allows you to prevent unsolicited email (spam) from reaching your mailbox. By enabling spam filtering for an account, all email that enters your inbox is evaluated and assigned a point value by an automated filter, based on the message headers and each email's content. If the point total is over a certain value, then the email is categorized as spam. The subject, message formatting, and message headers are all examined for "spam-like" features.


EasySiteWizard is an easy-to-use site-building tool that allows users to quickly create simple websites without any knowledge of HTML using a series of pre-made templates.

EasySiteWizard Pro.

EasySiteWizard Pro is an advanced and flexible template-based website builder that allows users to create professional-looking websites without knowledge of HTML. An easy-to-use, wizard-driven interface offers users enhanced design and editing functionality including the ability to drag and drop design elements with pixel perfect precision


EasySiteOptimizer is an advanced-user tool to optimize sites for search engines. The intelligent browser-based application offers a suite of tools to select keywords for index pages, analyze site content and layout, and submit pages to today’s popular search engines.

EasyStoreMaker – Shopping Cart

EasyStoreMaker allows users to set up a simple store on their websites, quickly and easily through an ultra-simple, user-friendly interface. Users do not need any programming or ecommerce development experience to create a store.

Orders placed through EasyStoreMaker can be viewed securely online, giving users the ability to view the information needed to keep things organized (e.g. name, shipping address, products ordered, total price and credit card number). Users can enter product descriptions, set their own prices and tax calculations, and select the currency their store will use.

EasyStoreMaker Pro

EasyStoreMaker Pro allows users to set up a full-featured store on their website that accepts credit card orders. The user does not need any programming or e-commerce development experience to create a store.

EasyStoreMaker Pro features professional store templates, supports a variety of payment gateways, auto messaging, multiple product uploading, product showcasing, local tax calculation, shipping and handling fee calculations and offers a secure page to view all online orders.

Email Anti-Virus

Email Anti-Virus is a robust bundled anti-virus driven by F-PROT. It scans every e-mail message and attachment and detects, disinfects and deletes malicious programs, such as mass-mailers, worms, macro viruses and Trojan Horses. Protection is maintained by virus experts, working around the clock to monitor for new virus outbreaks and reacting to them in the shortest time possible. The virus files are updated hourly and more often if new virus threats emerge demanding an update.

Email Storage

Email storage indicates the amount of storage available for email messages and attachments.

File Manager

File Manager allows users to take full control of their website files. Users can copy, move, delete, rename and edit files, create and remove directories, change file permissions, and upload files from their local computer to the server.

File Manager is best used to manipulate files that have been previously uploaded to a user’s website. To upload more than one file at a time, an FTP client is generally more efficient.

File Restore Application

File Restore allows users to restore their website’s content from a series of time-based periods (one hour, one day, etc.).

While it is recommended that users always keep local copies of their content, File Restore offers a convenient method for restoring it without having to use their local backups.


Located within the Plug-in Scripts application, FormMail automatically sends information completed within a form via email to the email address specified by the site user.

File Transfer Protocol (FTP)

FTP is an Internet standard for transferring files over the Internet. FTP programs and utilities are used to upload and download web pages, graphics, and other files from your hard drive to a remote server, which allows FTP access. The FTP Manager is a function that allows the end user to control access to Directory Specific FTP and Anonymous FTP.

FTP Manager

FTP is a communications protocol that allows for easy, efficient, and accurate transfer of files from computer to computer across a network or, in this case, from an end user’s computer across the Internet to a webserver. FTP manager is a function that allows users to control access to Directory-specific FTP and Anonymous FTP.

Hit Counter

Located within the Plug-in Scripts application, Hit Counter tracks the number of people visiting a user’s website each day. The counter displays graphically the number of hits the website receives. The user can opt to make the counter visible or invisible.

IMAP / Leave-Mail-on-Server

IMAP is a method of accessing email messages on a server without having to download them to a local hard drive.

JSP Support

Java Server Page (JSP) is a technology for controlling the content or appearance of web pages through the use of servlets, small programs that are specified in the web page and run on the web server to modify the web page before it is sent to the user who requested it.

Log File Access

Log files are stats that keep track of what pages and areas of a site that users are visiting. Using Web Stats and the Log Manager, users can download, view, manage and delete log files.

Log Manager

The Log Manager allows the end user to obtain raw server logs for their site activity and traffic. Users can view and/or delete, print, download, and date their log files. They may disable logging altogether to conserve their disk space.

Microsoft® Access

Microsoft Access (usually abbreviated as MS Access) is an easy-to-use program for creating and maintaining databases. The Access database driver for online databases is often supported by web hosts using the NT hosting platform.

Microsoft® FrontPage® 2002 Extensions

If users wish to use Microsoft FrontPage to develop their website, they must first install FrontPage extensions using the FrontPage Manager. The FrontPage Manager function will automatically install the 2002 extensions.

FrontPage extensions are particular elements that need to be installed into a user’s home directory that enables features that are created within Microsoft FrontPage to function correctly.

Microsoft® SQL Server Support

MS-SQL (Microsoft SQL) is a comprehensive database software platform providing enterprise-class data management and integrated business intelligence tools. Rich XML and Internet standard support provide the ability to store and retrieve data in XML format easily with built-in stored procedures. Users can also use XML update grams to insert, update, and delete data easily.


MySQL is an Open Source Database, designed for speed, power and precision in mission-critical, heavy load use.

osCommerce Templates and Support Applications

This product features a gallery of professionally designed templates for online stores built using the popular osCommerce application. The suite of support apps also includes a built-in osCommerce installation wizard along with a tool that automatically configures the user’s MYSQL database for use with their store.


Practical Extraction and Reporting Language (PERL) is a programming language often used for creating CGI programs.

Photo Album

Photo Album makes it easy for users of any level to set up an online photo gallery. Administered through a simple and easy-to-navigate interface, users can create and publish individual albums of specific events, linking to their album from their core website or promoting individual album addresses.


PHP is a server-side scripting language. The PHP commands, which are embedded in the web page's HTML, are executed on the web server to generate dynamic HTML pages.


phpMyAdmin is designed to handle the administration of MySQL databases using a web browser interface. By using phpMyAdmin users can create and alter tables, add and delete fields and create and drop databases. Users can also execute any SQL statement, manage keys on fields or privileges and export data into various formats.


POP3 requires users to download messages to their hard drive before reading them. SMTP is the protocol used for sending email over the Internet.

RealVideo Support

Real Audio and Video is a client-server software system and file format(s) by Real Networks that allows Internet users to play audio and/or video-based multimedia content in real time as they are being downloaded (called "streaming media"), instead of the user having to download the complete file before being able to play it.

Secure Server (SSL)

SSL is abbreviated for Secure Sockets Layer. SSL works by using a private key to encrypt data that is transferred over the SSL connection. Many websites use the protocol to obtain confidential user information, such as credit card numbers. The convention of the secure URL is: https.

The SSL Manager application helps users set up SSL security for their website. This application will allow users to choose between using our generic SSL certificate, or creating one of their own.

Secure Shell (SSH)

Secure Shell, or SSH, is a UNIX-based command interface and protocol for securely accessing a remote computer. It is frequently used as a secure method to remotely access and manipulate files directly on a website.

SSH uses a "command-line" interface, similar to DOS. A command-line interface does not use a GUI (Graphical User Interface); instead, all commands are typed at a command prompt in a special terminal window.

Spam Filtering

Spam Filtering will allow you to continue to receive the email you want, while junk mail is eliminated.

It avoids black list filtration by learning and remembering legitimate sender profiles thus eliminating false spam screening. The user will also benefit from more current and effective filtering in two modes: normal and aggressive.

Support for Real-time Credit Card Processing

For ecommerce websites, this application indicates the hosting package will support real time credit card processing and secure transactions.

Web Stats

Web Stats is a web server log file analysis program. It produces usage statistics from a user’s website server logs. This information details the traffic on the website and where it is coming from.

Web Storage

Web storage indicates the amount of space available to store your HTML, graphic and other website files.


Webmail is a multi-featured, customizable, browser-independent email system. Some of Webmail's many features include online calendar, task lists, advanced contact management, personal folder management, autoresponder setup, spell checker, and HTML formatting.

Website Checker

The Site Checker function allows users to:

  • View the structure of their website
  • Check their pages for broken links
  • List links pointing to external sites
  • View their website images
  • Get a run-down of problems sorted by author
  • Locate pages that may be slow to download
  • Show new and old pages
  • Show pages that have no title
  • Show links that are not checked

Website Promotion Wizard

Site Promoter is an entry-level utility that lets users easily submit their site to select search engines to gain placement in search engine rankings.

Note: EasySiteOptimizer, available in advanced packages, also allows users to submit their optimized site to search engines.

Website Security

Website Security is an application that restricts access to certain areas within the user’s website. These areas are protected by Hostname, IP address, or username and password.

A hostname is a unique name that would identify a computer through a network, and is known as site name. An IP Address is abbreviated for Internet Protocol, which identifies the sender and receiver of information across the Internet.


WebsiteOS is a control panel where users can administer their domain, and build and manage their website. Within the control panel, users are able to setup email accounts, upload files, and setup particular features for their domain.